Contact Derived

Talk to a person, not a queue.

Call Derived, reserve a consultation, start a POS quote, or ask how to share a statement securely. Existing merchants should include the business name and current provider or POS.

Call Derived801-441-2563
Ways to reach us

Ways to reach us

01

Call

Call 801-441-2563 for payment and POS questions, a new comparison, an active application, or existing merchant support. If the team is helping another merchant, leave the business name, callback number, and reason for the call.

Call 801-441-2563
02

Book a time

Choose an available 30-minute consultation. Bring your questions and a recent statement if you already process cards; no payment information is required to reserve the time.

Pick a time
03

Start a POS quote

Describe the business, current setup, operating priorities, and preferred follow-up method so the first conversation starts with useful context.

Start the quote
04

Review a statement

Call before sending a statement, contract, or other financial attachment. Derived will identify an approved secure channel instead of asking you to place sensitive files in an ordinary message.

Call about a statement
Direct inquiry

Tell us what you need.

Describe the question, current provider or POS when relevant, and how you prefer to be contacted.

Contact Derived

Send a direct inquiry.

Give the team enough context to route the first response.

Availability

When we're around

05

Business-day responses

Calls and web inquiries are handled during business days. The live consultation calendar shows the appointment times currently available.

06

Urgent payment issues

If payments are unavailable, use the current processor or POS provider’s emergency-support path first, then call Derived with the business, location, provider, and best callback number.

Not sure what to ask yet?

Call and describe the problem in plain language.