Golden Dragon restaurant
Merchant case studyHistorical resultNot a guarantee

Golden Dragon: $32,484 in reported annual savings

$32,484reported annual result
Historicalapproved case study

Golden Dragon had been on SpotOn for several years. Nobody had reviewed their processing costs since the original rep set it up. They were paying $2,171/month in card processing on $57K in volume — way above market. On top of that: $295 in SpotOn software fees and $199 to rent equipment they'd never own. Derived showed them dual pricing on SkyTab — one price for cash, one for card — and their processing cost dropped to zero overnight.

Fees before

Card processing$2,171
SpotOn software fees$295
Equipment rental$199
Other fees$102
Total$2,767/mo

Fees after

Card processing (dual pricing)$0
SkyTab software (2 devices)$60
Total$60/mo
What changed
  1. Dual pricing eliminated all processing costs

    Cash price and card price displayed clearly. Card customers pay a small premium that covers processing. Merchant processing cost: $0/month on $57K in volume.

  2. Software fees cut from $295 to $60/month

    Was paying $295/month for SpotOn software. SkyTab: $60/month for two devices. Savings: $235/month.

  3. Free terminals

    no more rental — New SkyTab terminals at no cost. Eliminated $199/month in SpotOn equipment rental.

  4. Eliminated all junk fees

    PCI, statement, and misc charges — $102/month eliminated.

The reported results
$26,052card processing eliminated/yr
$2,820saved on software fees/yr
$2,388equipment rental eliminated/yr
$1,224other fees eliminated/yr
“Nobody told us we were getting a bad deal. SpotOn made it all sound normal. Derived showed us dual pricing and we went from paying $2,700 a month to $60. We couldn't believe it was real.” — Golden Dragon team, Chinese restaurant

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